In co-operation with the Association of Small and Medium Enterprises (ASME), D&B Singapore signed a memorandum of understanding on 16 October 2004 to establish the Republic's first SME Credit Bureau (Contributor), a web-based platform specifically designed to enhance your risk management capabilities.
An all-in-one credit assessment portal, access to various tiers of information on commercial entities incorporated in Singapore is now effortless. Simply with a click of the button, you can now retrieve your required information 24 hours a day, 7 days a week, at any PC, in your office or anywhere in the world.
Be it basic business registry information, litigation searches or detailed accounts on corporate payment patterns through our commercial inquiry reports, you can now have it all through the SME Credit Bureau (Contributor). Take a step further by topping up the information with our New Credit Risk Index (NCRI) as well as our Payment Index (PI). Proprietary to Dun & Bradstreet Singapore, these indices have been formulated through a tried-and-tested scientific approach. With the NCRI and the PI, credit evaluation has never been more objective before.
Armed with a concise credit profile of your customers and business partners, and together with our indices, you are truly empowered to assess the creditworthiness of companies in the course of granting trade credit, corporate recoveries or even increasing business profitability.
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Reports
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01. Commercial Enquiry Report (View Sample)
02. Enhanced
Commercial Enquiry Report (View Sample)
SME Credit Bureau (Contributor) reports support the 3 'Cs' of Lending and Trade Credit Grant
• Character
Business Registration data helps to confirm a Company's legitimacy on an application for credit or other business purposes.
• Capacity
Previous enquiry information indicates potential exposure and a potential indicator of further capacity to incur debts.
• Credit history
• Payment Index & Trends, Defaults, Winding Up and Litigation are detailed in the relevant reports.
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01. Commercial Enquiry Report (View Sample)
Data elements in a Commercial Enquiry Report include: |
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Public Information
• Basic Registration Information
• Capital Information
• Change of Company Name
• Officers Shareholders
• Share Interest in Companies
• Registered Charges
• Suits / Litigation
• Winding Up
Bureau Information
• Previous Enquiries
• Alternate Company Names
• Alternate Addresses
• Payment Default
• Payment Information Summary (available to contributors of Trade lines)
Index/Indicator
• Payment
Index
• Industry Risk Indicator
Appendix
• Payment Information Details (available to contributors of Trade lines)
Click here to view Commercial Enquiry Report
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02. Enhanced
Commercial
Enquiry Report (View Sample)
Data elements in an Enhanced Commercial Enquiry Report include: |
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• All elements in Commercial Enquiry Report
• New Credit Risk Index
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Default Maintenance
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Default Maintenance allows members to search, add, update and delete information on the defaults data element.
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Monitor Maintenance
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Monitor Maintenance allows members to update information on previously loaded monitors.
Monitor Maintenance allows Members to add, update and delete 'Monitor Requests' - (Report Enquiry, Default load, Payment Information load) on any subject company.

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Compliance Guidelines |
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The bureau will operate under a compliance guideline, which serves as the code of conduct by which members and the bureau must abide with:
• Mandatory Input Requirements
• Scheduled data updates (Defaults & Payment Info)
• Internal audit and tracking tools
• Data and access security measures
• Data Integrity checks
• Company's rights to obtain its own Report
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FAQs :
Frequently Asked Questions |
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What is the SME Credit Bureau (Contributor)?
The SME Credit Bureau (Contributor) is a repository of credit information. It is an online platform that allows members to share payment information - payment promptness and delinquent payment behavior.
The SME Credit Bureau (Contributor) is a collaborative effort between D&B Singapore and the Association of Small and Medium Enterprises (ASME). It was launched on the 21st of March 2005 by Dr Vivian Balakrishnan, Minister for Community Development, Youth & Sports and Second Minster for Trade & Industry.
The SME Credit Bureau (Contributor) is based on a similar concept as, and infrastructure of, Credit Bureau (Contributor) Singapore (Bank's Credit Bureau) as well as CreditScan Consumer (Non Bank's Credit Bureau for Consumer Credit).
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Objectives of SME Credit Bureau (Contributor)
The SME Credit Bureau (Contributor) serves to create a higher level of credit transparency in the local business arena by sharing information on payment behavior, associated with trade credit and credit facilities, of borrowers. Members now have more relevant and updated information for their use in their risk management process and, in turn, are able to make sensible business decisions and manage their credit risk better. Moreover, SME Credit Bureau (Contributor) also plays the role of helping companies to perform self-evaluation and gauge their own credit standing.
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Availability & Access
The SME Credit Bureau (Contributor) is a secured system that is available online 24/7. Members will be assigned a unique User ID and Password for log on anywhere in the world.
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Source of Information
The SME Credit Bureau (Contributor) collates, stores and shares payment data (debtors' information) contributed, mainly, by its members. This data is further complimented with public information on ROC and Litigation from reputable external sources.
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Confidentiality and Security of Information
D&B Singapore is obligated to non-disclosure of its sources and abides by a strict code of compliance, which serves to protect its members' contribution.
The Bureau shall ensure that all necessary precautions are taken to ensure that all Information received or collected by the Bureau is:
• Properly and accurately recorded, maintained, collated, synthesized and/or processed;
• Protected against loss;
• Protected against unauthorized access, use, modification or disclosure;
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Who are the members of SME Credit Bureau (Contributor) and what is the size?
Our current SME Credit Bureau (Contributor) members comprise of both MNCs and SMEs that are extending trade credit terms to a sizeable local customer base. We are in an on-going process of converting our existing subscribers to be members of the SME Credit Bureau (Contributor) as well as acquiring new members of SME Credit Bureau (Contributor)
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What type of reports you can retrieve?
There are two kinds of reports available in the SME Credit Bureau (Contributor).
• Commercial Enquiry Report
• Enhanced Commercial Enquiry Report
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What type of corporate information is available?
· Company Registry information - Registration Number, Company Name, Registered Address, Paid up Capital, Shareholders/Owners information, Change of Company Name, Related Companies Information and Registered Charges
• Litigation / Winding Up information
• Additional Company Name/Address
• Previous Credit Enquiries
• Payment Information Summary
• Payment Information Details
• Default Information
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What are the value-added services?
Payment Index (PI)
• A computer-generated index that provides a quick assessment on the payment behavior of the subject company.
New Credit Risk Index (NCRI)
• Computed using D&B's expertise and advanced statistical techniques and calculated based on up-to-date company information. Provides a quick assessment of a business risk standing based on observed business failure of companies in Singapore.
Industry Risk Indicator
• An indicator showing the industrial average, in terms of NCRI, of companies across different industries in the Singapore context.
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What are the developmental plans for SME Credit Bureau (Contributor)?
With the completion of Phase 1of our development, we are now working towards bringing more value to our members to further assist them in their evaluation process. Members can look forward to predictive scores, blended scores and other value-added data elements upon the completion of our second and third phase of development.
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How updated is the information in the Bureau?
The information in the Bureau is updated and refreshed daily.
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What are the benefits to me as a member of the SME Credit Bureau (Contributor)?
As a Lender , having access to payment behavior of commercial entities allows you to make more objective and consistent lending decisions. This process will lead to lower cost of lending. Armed with the resources to determine good paymasters from bad paymasters, lenders will be able to manage their credit risk more effectively, thereby lowering the cost of incurring arrears.
As a Borrower , you are able to review and correct your own credit worthiness through self evaluation.
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How accurate and correct is the information/data in the SME Credit Bureau (Contributor)?
A Data Integrity Centre is specially set up to ensure the accuracy and reliability of data collated and disseminated from the bureau. In addition, members have to abide by the compliance guidelines with respect to the information contributed into the bureau.
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To be a member of the SME Credit Bureau (Contributor), what kind of information do I have to provide?
To qualify as a member of SME Credit Bureau (Contributor), contribution of payment information will be required.
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Can I become a member without providing information?
The bureau principle is based on reciprocity. Non-contributing members will not have access to the contributed data in the bureau.
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Can I obtain my own report?
Yes, you can obtain your own company report. Please contact D&B Singapore office at 6565 6262 for details.
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